| Document Name | Claim |
| Document description | The claim document is sent from a buyer to a supplier to specify any claims he has because of bad service. |
| Generalities or notes about the usage | A claim may be for commercial compensation or replacement of damaged goods. |
| Source | Shoenet |
| XMLSchema | http://www.ebiz.enea.it/eBIZ-footwear/repository/schema/v2013-1/shoecom.xsd |
| User Guide | http://www.shoenet.info/documents.aspx |