| Action 1(Request from Retailer to Producer) | |
| Action Name | Order |
| Action Description | The retailer sends an order from his system containing the demand for the next period. |
| Action 2(Request from Producer to Retailer) | |
| Action Name | Despatch advice |
| Action Description | The delivery is announced by the despatch advice with date, EAN and quantity. |
| Action 3(Response from Retailer to Producer) | |
| Action Name | Receiving advice |
| Action Description | After goods receive the retailer reports back the products which arrived with the delivery announced in the despatch advice. |